How messages are sent to users through Facebook Ads
If you want to send people into a coversation with your chatbot through facebook ads on Facebook or Instagram, here is how to do:
(We assume that you know how to set up an ads, in case you don't, please read this link: Ads that Click to Messenger)
First, in BotStar App, open
Trigger tab of the block you want to add to the ads. After that, copy "Click-to-Messenger Ads Payload" under External Trigger.
Click-to-Messenger Ads Payload
After that, back to Facebook Ads site. While setting up the calls to actions for ad creation using the custom template, under Customer Actions:
For Quick replies: click Connect Your Bot and paste the code copied from BotStar App to Bot Payload. Then, click Finish to finish configuration.
Add Bot Payload for quick replies
For Buttons: choose the action as Send a postback and paste the code copied from BotStar App to Bot Payload. Then, click Finish to finish configuration.
Add Bot Payload for buttons