BotStar provides you with a Custom Branded-App. It has never been so easy to start up your chatbot business and start to build your own brand identity.
Login to The Branded App
In BotStar App, you are able to log in with Facebook, Google, or your Email Address & Password. However, in the Branded App, you are required to log in with your Email address and password.
- If you have already logged in to BotStar using Google/ Facebook accounts, please create a login account to the Branded App. You may click on
Forgot password?to reset your password before logging in.
- If you have already logged in to BotStar using username/ password, just use it to log in to the Branded App directly.
Update Your Organization Information
Go to your
Team and update the organization information. Then click on Save button to save all changes.
Name: The organization name
Logo: Your organization logo
Member Management: This should be updated once your branded-app is successfully set up and ready to work.
CNAME record that points your branded app domain to
whitelabel.botstar.com. For example, a
CNAME that points
To set up your CNAME record please follow these steps:
- Step 1: Sign in to your domain host.
- Step 2: Decide your unique
- Step 3: Add the
CNAMErecord to your domain’s DNS records if you are in the process of mapping your website.
Note: You can also read Add a CNAME record to your domain's DNS records for more details.
Custom Email Sender
Email Sender is the email address where your system emails will be sent from. Before adding Email Sender to the Custom Email Sender field, you are required to get the Email Sender setting done by updating
SPF records and verifying the email before using.
1. Setting up DKIM
DKIM is a DNS-based email authentication mechanism that helps us more effectively send mail on your behalf by allowing receivers to verify that we have permission to send your email.
DKIM, please follow these 2 steps:
Step 1: Replace
mandrill._domainkey.yourdomain.comwith the domain you're setting up.
Step 2: Create a
mandrill._domainkey.yourdomain.comwith the below
v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;
2. Setting up SPF
SPF is another DNS-based email authentication mechanism.
- If you don't yet have an
SPFrecord, you'll need to add one for your domain. At a minimum, the value should be as the following:
v=spf1 include:spf.mandrillapp.com ?all
- If you already have a
SPFinformation, you'll need to add the following servers to that record by adding
include:spf.mandrillapp.comto the record right before the last operator, which is usually
3. Email Verification
The last step in setting up your
custom email sender is to verify the email.
Please provide us your
email sender (firstname.lastname@example.org for example) so that we can send a verification link to this email address.
Once you have received the verification email, please forward that email to us at email@example.com and we’ll handle the rest.
If you have any concerns, please feel free to leave a comment below or contact us through firstname.lastname@example.org. For more details on how we have helped our customers grow their business, you can view our use cases, blogs or join our BotStar community to learn and share new things 😊